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Frequently asked questions
What is the return policy?
We want you to love your Lake Livin' purchase! If you're not completely satisfied, you can request a return within 14 days of receiving your order. Return shipping costs are the customer's responsibility. Please reach out to us, and we'll be happy to help guide you through the process.
Are any purchases final sale?
Yes. Clearance items, personalized products, sunglasses and personal care or hygiene products are final sale and cannot be returned, except where required by law. We recommend reviewing product details carefully before placing your order.
When will I get my order?
We typically process orders within 1–2 business days. Once shipped, delivery within Canada generally takes an additional 3–7 business days, depending on your location. We appreciate your patience and can't wait for your Lake Livin' favourites to arrive!
Where are your products manufactured?
Our collection features products from both Canadian and international suppliers. We carefully curate our selection to bring you beautiful, practical pieces that complement the relaxed, cozy spirit of lake living.
How much does shipping cost?
Shipping costs are calculated at checkout based on your delivery location and order details. You'll be able to review the shipping cost before completing your purchase, so there are no surprises.